How do I place an order?

To place an order, please browse through the products available on our website and add the items you wish to purchase to your shopping cart. When you are ready to proceed, click on the shopping cart icon and follow the prompts to capture your shipping and payment information. While you can checkout as a guest, we recommend creating an account for better service and order updates.

Can I place an order even though I don't have a Dial A Coke account?

Yes you can checkout as a guest, but we recommend creating an account in order to receive a better service and order updates.

What forms of payment do you accept?

We accept payments via M-Pesa.

How do I track my order?

You can track your order through order detail page in "My Accounts" Section. 

Do you offer returns or exchanges?

Yes, we offer a return or exchange policy for most of our products. Please refer to our Return Policy page for more information.

How do I contact customer service?

You can contact our customer service team through phone +254799626699 or email consumercare@coca-cola.com.